MB-900 Microsoft Dynamics 365 Fundamentals Revision Guide

I am writing a series of posts to help prepare and revise for the Microsoft Dynamics 365 Fundamentals exam, MB-900.

Below are the skills measured in the exam with a collection of links to the posts.

This is a work in progress so please check back regularly.

Understand Dynamics 365 (40-45%)
Understand apps for customer engagement	Microsoft Dynamics 365 for Sales Microsoft Dynamics 365 for Customer Service Microsoft Dynamics 365 for Field Service Microsoft Dynamics 365 for Project Service Automation Microsoft Dynamics 365 for Marketing
Understand apps for unified operations	Microsoft Dynamics 365 for Finance and Operations Microsoft Dynamics 365 for Talent Microsoft Dynamics 365 for Retail Microsoft Dynamics 365 for Business Central
Understand power platform	Common Data Service (CDS) Common Data Model (CDM) PowerApps Flow
Understand application basics	infrastructure stack solutions basics business applications terminology scenarios of business applications in action

• Microsoft Dynamics 365 for Sales Enterprise
• Microsoft Dynamics 365 for Sales Professional
• Relationship Sales
• Social Selling
• Microsoft Dynamics 365 for Customer Service
• Microsoft Dynamics 365 for Field Service
• Microsoft Dynamics 365 for Project Service Automation
• Microsoft Dynamics 365 for Marketing
• Microsoft Dynamics 365 for Finance and Operations
• Microsoft Dynamics 365 for Talent
• Microsoft Dynamics 365 for Retail
• Microsoft Dynamics 365 Business Central
• Add-in Solutions, Apps and App Source
• Common Data Model (CDM) and Common Data Service (CDS)
• PowerApps
• Flow

Understand cloud concepts (25-30%)
Understand cloud architecture	Cloud computing overview Microsoft Azure and utilize cloud-based apps
Compare different types of cloud services available	Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a Service (SaaS) and hybrid, public, private, or government
Compare cloud offerings with corresponding on-premises offerings	When to use on-premises vs. cloud Explore the stack Examine cost options

• Cloud computing
• Microsoft Azure
• Infrastructure as a Service (IaaS)
• Platform as a Service (PaaS)
• Software as a Service (SaaS)
• Cloud Models: Public, Private and Hybrid
• Government

Understand deployments and releases (20-25%)
Compare different types of deployments	Application life cycle Online deployment and On-premises deployment
Compare different types of releases	Private preview Public preview General availability
Understand role-based security model	security model manage security determine roles implement role based security and manage teams
Understand GDPR	describe GDPR and understand how Microsoft Dynamics 365 addresses and supports GDPR

• Application life cycle
• Lifecycle Services
• Deployments
• Environments
• Online deployment vs On-premises deployment
• Releases and Updates
• Previews and General Availability
• Security
• GDPR

Understand licensing, onboarding, and support (15-20%)
Understand licensing options	Licensing types and choosing the right licensing options
Describe setup and support options	Trials FastTrack Support offerings and Training offerings

• Licensing
• Trials
• Onboarding/FastTrack
• Support
• Training